Extended network environment data for improved performance and troubleshooting
The latest update provides you with enhanced network environmental data. This data can tell you how well your network is configured or help you pinpoint the source of potential network problems.
To ensure good performance of your services, your connections should always use a local breakout. As soon as these connections are established indirectly through a proxy, a VPN or with SSL inspection, performance can deteriorate significantly as web traffic may be slowed down. Rimscout now detects whether the traffic is routed through a proxy, a VPN tunnel, an SSL inspection or a firewall.
Jitter and packet loss play an important role when analyzing services like Microsoft Teams. Jitter refers to the variation in the latency of data packets and can indicate whether high latency times are causing perceived delays. Packet loss indicates the percentage of packets that are lost. A high packet loss can cause problems with your audio or video connection despite low latencies. Many services have set limits for both of these metrics that should not be exceeded. By displaying these values in the Rimscout portal, it is now even easier to check and adhere to these recommendations.