Explore user satisfaction
end-to-end
Provide your end users with
an excellent performance for
enterprise application & cloud services
regardless of their location.
Build an efficient
IT Infrastructure
Customize your monitoring
and detect issues to build
a modern IT infrastructure
for satisfied users.
Empower your
helpdesk
Reduce your support costs
and take your troubleshooting
to the next level.
Digital Experience Monitoring
The trend towards more remote & hybrid working and the increased use of cloud services are changing the requirements for an optimal network and IT infrastructure.
Digital Experience describes the perception and satisfaction of people when using digital tools. At Rimscout, our focus is on your users and how quickly and reliably all deployed enterprise applications & cloud services can be used.
Digital Experience Monitoring
The trend towards more remote & hybrid working and the increased use of cloud services are changing the requirements for an optimal network and IT infrastructure.
Digital Experience describes the perception and satisfaction of people when using digital tools. At Rimscout, our focus is on your users and how quickly and reliably all deployed enterprise applications & cloud services can be used.
End-to-End monitoring to explore
your users’ digital experience
Ineffective tools and incomplete data complicate the daily work of network and application administrators in modern cloud environments.
Besides unclear device performance, you often have no information on how the client perceives the internet performance. The availability and performance of essential connections to enterprise applications and cloud services are also unknown. In addition, a measurement of latency is more important and meaningful than just looking at bandwidth.
Rimscout is designed to monitor all of this from a user’s perspective and to provide you with guidelines to solve your issues.
Customize your digital experience monitoring to build a solution as flexible as its environment
In order to build an efficient IT infrastructure, your monitoring solution should always match your individual needs.
Define connection tests and thresholds for your own services and choose which service to monitor. Use Rimscout to view and analyze your test results via customizable charts.
With hybrid and cloud-based modern workplaces, it is no longer an exception that employees work from different locations. Tag these locations to quickly determine if an issue is location-specific or not.
Simplify your troubleshooting
to empower your helpdesk
Troubleshooting is often difficult and time-consuming. The lack of historical data makes it even more difficult to notice possible patterns.
Identify and pinpoint issues without remote diagnosis or user involvement to save time and resources. Choose between different health pages for local or global connectivity issues and outage detection.
Use the list of the most degraded clients and our troubleshooting guide to quickly identify and resolve issues for satisfied users.
End-to-End monitoring to explore
your users’ digital experience
Ineffective tools and incomplete data complicate the daily work of network and application administrators in modern cloud environments.
Besides unclear device performance, you often have no information on how the client perceives the internet performance. The availability and performance of essential connections to enterprise applications and cloud services are also unknown. In addition, a measurement of latency is more important and meaningful than just looking at bandwidth.
Rimscout is designed to monitor all of this from a user’s perspective and to provide you with guidelines to solve your issues.
Customize your monitoring to build
a solution as flexible as its environment
In order to build an efficient IT infrastructure, your monitoring solution should always match your individual needs.
Define connection tests and thresholds for your own services and choose which service to monitor. Use Rimscout to view and analyze your test results via customizable charts.
With hybrid and cloud-based modern workplaces, it is no longer an exception that employees work from different locations. Tag these locations to quickly determine if an issue is location-specific or not.
Simplify your troubleshooting
to empower your helpdesk
Troubleshooting is often difficult and time-consuming. The lack of historical data makes it even more difficult to notice possible patterns.
Identify and pinpoint issues without remote diagnosis or user involvement to save time and resources. Choose between different health pages for local or global connectivity issues and outage detection.
Use the list of the most degraded clients and our troubleshooting guide to quickly identify and resolve issues for satisfied users.
Saas – flexible, scalable, stable
Portal ready for use
Easy client deployment
GDPR-compliant solution,
made in Germany
Storage monitoring data
for up to 365 days
Automatic updates for easy
client and portal management
“Rimscout helps me identify problems in the network or rule out the network as the cause of a problem. For example, with the help of Rimscout, I was able to identify a faulty driver for a docking station as the cause of a supposed network problem.”
Thomas Torggler | Microsoft 365 Expert at Experts Inside AG
“Before Rimscout , I had to use PowerShell scripts to painstakingly compile the information for root cause analysis. Today Rimscout gives me a quick overview of the status of all network and cloud connections within my projects.”
Frank Carius | Microsoft Most Valuable Professional (MVP) in the area of Office Servers and Services, known for running the community site www.msxfaq.de
“Rimscout helps me identify problems in the network or rule out the network as the cause of a problem. For example, with the help of Rimscout, I was able to identify a faulty driver for a docking station as the cause of a supposed network problem.”
Thomas Torggler | Microsoft 365 Expert at Experts Inside AG
“Before Rimscout , I had to use PowerShell scripts to painstakingly compile the information for root cause analysis. Today Rimscout gives me a quick overview of the status of all network and cloud connections within my projects.”
Frank Carius | Microsoft Most Valuable Professional (MVP) in the area of Office Servers and Services, known for running the community site www.msxfaq.de