Explore user satisfaction
end-to-end

Provide your end users with 
an excellent performance for 
enterprise application & cloud services 
regardless of their location.

Build an efficient
IT Infrastructure

Customize your monitoring
and detect issues to build
a modern IT infrastructure
for satisfied users.

Empower your
helpdesk

Reduce your support costs
and take your troubleshooting
to the next level.

Digital Experience Monitoring

The trend towards more remote & hybrid working and the increased use of cloud services are changing the requirements for an optimal network and IT infrastructure.

Digital Experience describes the perception and satisfaction of people when using digital tools. At Rimscout, our focus is on your users and how quickly and reliably all deployed enterprise applications & cloud services can be used.

Digital Experience Monitoring

The trend towards more remote & hybrid working and the increased use of cloud services are changing the requirements for an optimal network and IT infrastructure.

Digital Experience describes the perception and satisfaction of people when using digital tools. At Rimscout, our focus is on your users and how quickly and reliably all deployed enterprise applications & cloud services can be used.

End-to-End monitoring to explore
your users’ digital experience

Ineffective tools and incomplete data complicate the daily work of network and application administrators in modern cloud environments.

Besides unclear device performance, you often have no information on how the client perceives the internet performance. The availability and performance of essential connections to enterprise applications and cloud services are also unknown. In addition, a measurement of latency is more important and meaningful than just looking at bandwidth.

Rimscout is designed to monitor all of this from a user’s perspective and to provide you with guidelines to solve your issues.

Customize your digital experience monitoring to build a solution as flexible as its environment

In order to build an efficient IT infrastructure, your monitoring solution should always match your individual needs.

Define connection tests and thresholds for your own services and choose which service to monitor. Use Rimscout to view and analyze your test results via customizable charts.

With hybrid and cloud-based modern workplaces, it is no longer an exception that employees work from different locations. Tag these locations to quickly determine if an issue is location-specific or not.

Simplify your troubleshooting
to empower your helpdesk

Troubleshooting is often difficult and time-consuming. The lack of historical data makes it even more difficult to notice possible patterns.

Identify and pinpoint issues without remote diagnosis or user involvement to save time and resources. Choose between different health pages for local or global connectivity issues and outage detection.

Use the list of the most degraded clients and our troubleshooting guide to quickly identify and resolve issues for satisfied users.

End-to-End monitoring to explore
your users’ digital experience

Ineffective tools and incomplete data complicate the daily work of network and application administrators in modern cloud environments.

Besides unclear device performance, you often have no information on how the client perceives the internet performance. The availability and performance of essential connections to enterprise applications and cloud services are also unknown. In addition, a measurement of latency is more important and meaningful than just looking at bandwidth.

Rimscout is designed to monitor all of this from a user’s perspective and to provide you with guidelines to solve your issues.

Customize your monitoring to build
a solution as flexible as its environment

In order to build an efficient IT infrastructure, your monitoring solution should always match your individual needs.

Define connection tests and thresholds for your own services and choose which service to monitor. Use Rimscout to view and analyze your test results via customizable charts.

With hybrid and cloud-based modern workplaces, it is no longer an exception that employees work from different locations. Tag these locations to quickly determine if an issue is location-specific or not.

Simplify your troubleshooting
to empower your helpdesk

Troubleshooting is often difficult and time-consuming. The lack of historical data makes it even more difficult to notice possible patterns.

Identify and pinpoint issues without remote diagnosis or user involvement to save time and resources. Choose between different health pages for local or global connectivity issues and outage detection.

Use the list of the most degraded clients and our troubleshooting guide to quickly identify and resolve issues for satisfied users.

See the digital experience
monitoring tool in Action.

Request a demo and discover Rimscout with our experts.

See the digital experience monitoring tool in Action.

Request a demo and discover Rimscout with our experts.

Saas – flexible, scalable, stable
Portal ready for use
Easy client deployment
GDPR-compliant solution,
made in Germany
Storage monitoring data
for up to 365 days
Automatic updates for easy
client and portal management
Thomas Torggler

“Rimscout helps me identify problems in the network or rule out the network as the cause of a problem. For example, with the help of Rimscout, I was able to identify a faulty driver for a docking station as the cause of a supposed network problem.”

Thomas Torggler | Microsoft 365 Expert at Experts Inside AG

Frank Carius

Before Rimscout , I had to use PowerShell scripts to painstakingly compile the information for root cause analysis. Today Rimscout gives me a quick overview of the status of all network and cloud connections within my projects.”

Frank Carius | Microsoft Most Valuable Professional (MVP) in the area of Office Servers and Services, known for running the community site www.msxfaq.de

Thomas Torggler

“Rimscout helps me identify problems in the network or rule out the network as the cause of a problem. For example, with the help of Rimscout, I was able to identify a faulty driver for a docking station as the cause of a supposed network problem.”

Thomas Torggler | Microsoft 365 Expert at Experts Inside AG

Frank Carius

Before Rimscout , I had to use PowerShell scripts to painstakingly compile the information for root cause analysis. Today Rimscout gives me a quick overview of the status of all network and cloud connections within my projects.”

Frank Carius | Microsoft Most Valuable Professional (MVP) in the area of Office Servers and Services, known for running the community site www.msxfaq.de

Get started with Rimscout

Get further informations

Do you need any support?
For more information on how
to configure and use Rimscout,
see the online user guide.

Start a free 30-day trial

Create excellent digital experience
today. Then request your free
30-day trial now with 1 portal access
and 5 active clients.

Receive your offer

Learn more about our subscription
plans by viewing Rimscout Pricing.
S
elect the best plan for your
IT organization.

Get started with Rimscout

Get further informations

Do you need any support?
For more information on how
to configure and use Rimscout,
see the online user guide.

Start a free 30-day trial

Create excellent digital experience
today. Then request your free
30-day trial now with 1 portal access
and 5 active clients.

Receive your offer

Learn more about our subscription
plans by viewing Rimscout Pricing.
S
elect the best plan for your
IT organization.

Do you have any further questions? We are looking forward to hearing from you.

The request of the phone number ensures an optimal customer service.

Do you have any further questions? We are looking forward to hearing from you.

The request of the phone number ensures an optimal customer service.