Step 1: Knowledge transfer
Effective planning depends on exchanging information, and it is important for customers to understand the requirements of their applications to determine what their network must deliver.
Knowledge of bandwidths, protocols, ports, and the number of connections required is just as important as understanding IP routing and name resolution.
In turn, provide information about your existing environment and any planned or implemented adaptations. This fosters a productive conversation between the responsible application owner, the network operator, and the assessor.
Upon completion of this phase, I frequently discover suboptimal configurations in the network infrastructure. Clients often compare these with their own ideas during requirements communication and functionality explanations, leading to initial suggested corrections prior to setting up the first measurement in the Network Assessment.